followUp.jsx 23 KB

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  1. import React, { Component } from "react";
  2. import { Button, DatePicker, Icon, Input, message, Select, Spin, Table, Tabs, Tag, Tooltip, Switch } from "antd";
  3. import { ChooseList } from "../../order/orderNew/chooseList";
  4. import FollowUpDetails from './followUpDetails';
  5. import CorrespondingDetails from './correspondingDetails';
  6. import OrderItemStatus from '../../../../component/common/orderItemStatus';
  7. import $ from "jquery";
  8. import { ShowModal } from "@/tools";
  9. import ShowModalDiv from "@/showModal.jsx";
  10. import './index.less';
  11. import moment from "moment";
  12. import Cascaders from "../../../../component/common/cascaders";
  13. const { TabPane } = Tabs;
  14. const { RangePicker } = DatePicker;
  15. class FollowUp extends Component {
  16. constructor(props) {
  17. super(props);
  18. this.state = {
  19. columns: [
  20. {
  21. title: "合同编号",
  22. dataIndex: "contractNo",
  23. key: "contractNo",
  24. width: 120,
  25. fixed: 'left',
  26. },
  27. {
  28. title: "订单编号",
  29. dataIndex: "orderNo",
  30. key: "orderNo",
  31. width: 140,
  32. fixed: 'left',
  33. },
  34. {
  35. title: "状态",
  36. dataIndex: "deleteSign",
  37. key: "deleteSign",
  38. width: 80,
  39. fixed: 'left',
  40. render: (text) => {
  41. //0=正常, 1=作废, 2=锁定, 3=变更中
  42. return <div>
  43. <OrderItemStatus deleteSign={text} />
  44. </div>
  45. }
  46. },
  47. {
  48. title: "订单部门",
  49. dataIndex: "depName",
  50. key: "depName",
  51. width: 160,
  52. fixed: 'left',
  53. },
  54. {
  55. title: "客户名称",
  56. dataIndex: "userName",
  57. key: "userName",
  58. width: 150,
  59. fixed: 'left',
  60. render: text => {
  61. return (
  62. <Tooltip title={text}>
  63. <div
  64. // style={{
  65. // maxWidth: '150px',
  66. // overflow: 'hidden',
  67. // textOverflow: "ellipsis",
  68. // whiteSpace: 'nowrap',
  69. // }}
  70. >{text}</div>
  71. </Tooltip>
  72. )
  73. }
  74. },
  75. {
  76. title: "合同签订时间",
  77. dataIndex: "signTimes",
  78. key: "signTimes",
  79. },
  80. {
  81. title: "下单时间",
  82. dataIndex: "orderTimes",
  83. key: "orderTimes",
  84. },
  85. {
  86. title: "申报项目",
  87. dataIndex: "projects",
  88. key: "projects",
  89. width: 80,
  90. render: (text) => {
  91. return (
  92. <Tooltip placement="topLeft" title={text}>
  93. <div style={{
  94. maxWidth: '80px',
  95. overflow: 'hidden',
  96. textOverflow: "ellipsis",
  97. whiteSpace: 'nowrap',
  98. }}>{text}</div>
  99. </Tooltip>
  100. )
  101. }
  102. },
  103. {
  104. title: "咨询师",
  105. dataIndex: "consultants",
  106. key: "consultants",
  107. width: 80,
  108. render: (text) => {
  109. return (
  110. <Tooltip placement="topLeft" title={text}>
  111. <div style={{
  112. maxWidth: '80px',
  113. overflow: 'hidden',
  114. textOverflow: "ellipsis",
  115. whiteSpace: 'nowrap',
  116. }}>{text}</div>
  117. </Tooltip>
  118. )
  119. }
  120. },
  121. {
  122. title: "申报批次",
  123. dataIndex: "declareBatchs",
  124. key: "declareBatchs",
  125. width: 80,
  126. render: (text) => {
  127. return (
  128. <Tooltip placement="topLeft" title={text}>
  129. <div style={{
  130. maxWidth: '80px',
  131. overflow: 'hidden',
  132. textOverflow: "ellipsis",
  133. whiteSpace: 'nowrap',
  134. }}>{text}</div>
  135. </Tooltip>
  136. )
  137. }
  138. },
  139. {
  140. title: "证书编号",
  141. dataIndex: "certificationNos",
  142. key: "certificationNos",
  143. width: 80,
  144. render: (text) => {
  145. return (
  146. <Tooltip placement="topLeft" title={text}>
  147. <div style={{
  148. maxWidth: '80px',
  149. overflow: 'hidden',
  150. textOverflow: "ellipsis",
  151. whiteSpace: 'nowrap',
  152. }}>{text}</div>
  153. </Tooltip>
  154. )
  155. }
  156. },
  157. {
  158. title: "客服最新跟进",
  159. dataIndex: "newTimes",
  160. key: "newTimes",
  161. },
  162. {
  163. title: "跟进客服",
  164. dataIndex: "adminName",
  165. key: "adminName",
  166. },
  167. {
  168. title: "是否入群",
  169. dataIndex: "addGroupChat",
  170. key: "addGroupChat",
  171. onCellClick: (record, e) => {
  172. e.stopPropagation()
  173. },
  174. render: (text, record) => {
  175. return (
  176. <div>
  177. <Switch checked={text == 1}
  178. onChange={() => {
  179. this.upAddGroupChat(record.orderNo, text == 0 ? 1 : 0)
  180. }}
  181. />
  182. <div>{text == 1 && record.addGroupChatTime}</div>
  183. </div>
  184. )
  185. }
  186. },
  187. {
  188. title: "是否已添微信",
  189. dataIndex: "addWechat",
  190. key: "addWechat",
  191. width: 100,
  192. render: (text, record) => {
  193. let str = text === 1 ? '是(' + record.wechat + ')' : text === 0 ? '否' : '';
  194. return (
  195. <Tooltip placement="topLeft" title={str}>
  196. <div style={{
  197. maxWidth: '100px',
  198. overflow: 'hidden',
  199. textOverflow: "ellipsis",
  200. whiteSpace: 'nowrap',
  201. }}>{str}</div>
  202. </Tooltip>
  203. )
  204. }
  205. },
  206. {
  207. title: "续签情况",
  208. dataIndex: "renewal",
  209. key: "renewal",
  210. width: 80,
  211. render: (text, record) => {
  212. let str = text === 0 ? '未联系上当前联系人' :
  213. text === 1 ? '企业已签其他机构' :
  214. text === 2 ? '企业自己申报' :
  215. text === 3 ? '企业不打算申报/注销' :
  216. text === 4 ? '待续签,未报价(客服维护中)' :
  217. text === 5 ? '待续签,已报价(客服维护中)' :
  218. text === 6 ? ('已续签/复审、续签时间、续签项目' + (record.renewalTimes ? '(' + record.renewalTimes + ')' : '')) : ''
  219. return (
  220. <Tooltip placement="topLeft" title={str}>
  221. <div style={{
  222. maxWidth: '80px',
  223. overflow: 'hidden',
  224. textOverflow: "ellipsis",
  225. whiteSpace: 'nowrap',
  226. }}>{str}</div>
  227. </Tooltip>
  228. )
  229. }
  230. },
  231. {
  232. title: "满意度(技术/业务)",
  233. dataIndex: "techSatisfaction",
  234. key: "techSatisfaction",
  235. render: (text, record) => (
  236. (
  237. text === 0 ? '已投诉' :
  238. text === 1 ? '不满意' :
  239. text === 2 ? '一般满意' :
  240. text === 3 ? '非常满意' : '无'
  241. )
  242. + '/' +
  243. (record.businessSatisfaction === 0 ? '已投诉' :
  244. record.businessSatisfaction === 1 ? '不满意' :
  245. record.businessSatisfaction === 2 ? '一般满意' :
  246. record.businessSatisfaction === 3 ? '非常满意' : '无')
  247. )
  248. },
  249. {
  250. title: "备注",
  251. dataIndex: "remarks",
  252. key: "remarks",
  253. width: 80,
  254. render: (text) => {
  255. return (
  256. <Tooltip placement="topLeft" title={text}>
  257. <div style={{
  258. maxWidth: '80px',
  259. overflow: 'hidden',
  260. textOverflow: "ellipsis",
  261. whiteSpace: 'nowrap',
  262. }}>{text}</div>
  263. </Tooltip>
  264. )
  265. }
  266. },
  267. {
  268. title: "操作",
  269. dataIndex: "a",
  270. key: "a",
  271. width: 100,
  272. render: (_, record) => {
  273. if (record.projects) {
  274. let projectsArr = record.projects.split('/');
  275. let consultantsArr = record.consultants.split('/');
  276. let declareBatchsArr = record.declareBatchs.split('/');
  277. let certificationNosArr = record.certificationNos.split('/');
  278. let data = [];
  279. for (let i in projectsArr) {
  280. data.push({
  281. project: projectsArr[i],
  282. consultant: consultantsArr[i],
  283. declareBatch: declareBatchsArr[i],
  284. certificationNo: certificationNosArr[i],
  285. })
  286. }
  287. return (
  288. <Button type="primary" onClick={(e) => {
  289. e.stopPropagation();
  290. this.setState({
  291. detailsVisible: true,
  292. detailsInfor: data
  293. })
  294. }}>查看项目</Button>
  295. )
  296. }
  297. }
  298. },
  299. ],
  300. changeList: [],
  301. listLoading: false,
  302. page: 1,
  303. pagination: {
  304. defaultCurrent: 1,
  305. defaultPageSize: 10,
  306. showQuickJumper: true,
  307. pageSize: 10,
  308. onChange: function (page) {
  309. this.loadData(page);
  310. }.bind(this),
  311. showTotal: function (total) {
  312. return "共" + total + "条数据";
  313. },
  314. },
  315. departmentArr: [],
  316. customerName: '',
  317. releaseDate: [],
  318. signTimes: [],
  319. addGroupChatTimes: [],
  320. }
  321. this.changeList = this.changeList.bind(this);
  322. this.loadData = this.loadData.bind(this);
  323. this.search = this.search.bind(this);
  324. this.reset = this.reset.bind(this);
  325. this.exportExec = this.exportExec.bind(this);
  326. this.download = this.download.bind(this);
  327. }
  328. componentDidMount() {
  329. this.selectSuperId();
  330. // this.loadData();
  331. }
  332. search() {
  333. this.loadData();
  334. }
  335. reset() {
  336. this.setState({
  337. addGroupChat: undefined,
  338. customerName: undefined,
  339. contractNo: undefined,
  340. depId: undefined,
  341. addWechat: undefined,
  342. renewal: undefined,
  343. releaseDate: [],
  344. signTimes: [],
  345. addGroupChatTimes: [],
  346. }, () => {
  347. this.Cascaders.empty();
  348. this.loadData();
  349. })
  350. }
  351. loadData(pageNo) {
  352. this.setState({
  353. listLoading: true,
  354. });
  355. $.ajax({
  356. method: "get",
  357. dataType: "json",
  358. crossDomain: false,
  359. url: globalConfig.context + "/api/admin/listOrderUseService",
  360. data: {
  361. pageNo: pageNo || 1,
  362. pageSize: this.state.pagination.pageSize,
  363. userName: this.state.customerName || undefined,
  364. deps: this.state.depId || undefined,
  365. addWechat: this.state.addWechat || undefined,
  366. renewal: this.state.renewal || undefined,
  367. startFollowTimes: this.state.releaseDate[0] || undefined,
  368. endFollowTimes: this.state.releaseDate[1] || undefined,
  369. startSignTimes: this.state.signTimes[0] || undefined,
  370. endSignTimes: this.state.signTimes[1] || undefined,
  371. contractNo: this.state.contractNo || undefined,
  372. addGroupChat: this.state.addGroupChat,
  373. addGroupChatTimeStart: this.state.addGroupChatTimes[0] || undefined,
  374. addGroupChatTimeEnd: this.state.addGroupChatTimes[1] || undefined,
  375. },
  376. success: function (data) {
  377. ShowModal(this);
  378. let theArr = [];
  379. if (!data.data || !data.data.list) {
  380. if (data.error && data.error.length) {
  381. message.warning(data.error[0].message);
  382. }
  383. } else {
  384. for (let i = 0; i < data.data.list.length; i++) {
  385. let thisdata = data.data.list[i];
  386. theArr.push(thisdata);
  387. }
  388. this.state.pagination.current = data.data.pageNo;
  389. this.state.pagination.total = data.data.totalCount;
  390. if (data.data && data.data.list && !data.data.list.length) {
  391. this.state.pagination.current = 0;
  392. this.state.pagination.total = 0;
  393. }
  394. this.setState({
  395. dataSource: theArr,
  396. page: data.data.pageNo,
  397. pagination: this.state.pagination,
  398. });
  399. }
  400. }.bind(this),
  401. }).always(
  402. function () {
  403. this.setState({
  404. listLoading: false,
  405. });
  406. }.bind(this)
  407. );
  408. }
  409. changeList(arr) {
  410. const newArr = [];
  411. this.state.columns.forEach(item => {
  412. arr.forEach(val => {
  413. if (val === item.title) {
  414. newArr.push(item);
  415. }
  416. });
  417. });
  418. this.setState({
  419. changeList: newArr
  420. });
  421. }
  422. // 导出excel
  423. exportExec() {
  424. message.config({
  425. duration: 20,
  426. });
  427. let loading = message.loading("下载中...");
  428. this.setState({
  429. exportPendingLoading: true,
  430. });
  431. let data = {
  432. userName: this.state.customerName || undefined,
  433. deps: this.state.depId || undefined,
  434. addWechat: this.state.addWechat || undefined,
  435. renewal: this.state.renewal || undefined,
  436. startFollowTimes: this.state.releaseDate[0] || undefined,
  437. endFollowTimes: this.state.releaseDate[1] || undefined,
  438. startSignTimes: this.state.signTimes[0] || undefined,
  439. endSignTimes: this.state.signTimes[1] || undefined,
  440. };
  441. $.ajax({
  442. method: "get",
  443. dataType: "json",
  444. crossDomain: false,
  445. url: "/api/admin/userServiceExport",
  446. data,
  447. success: function (data) {
  448. if (data.error.length === 0) {
  449. this.download(data.data);
  450. } else {
  451. message.warning(data.error[0].message);
  452. }
  453. }.bind(this),
  454. }).always(
  455. function () {
  456. loading();
  457. this.setState({
  458. exportPendingLoading: false,
  459. });
  460. }.bind(this)
  461. );
  462. }
  463. // 下载
  464. download(fileName) {
  465. window.location.href =
  466. globalConfig.context + "/open/download?fileName=" + fileName;
  467. }
  468. // 入群
  469. upAddGroupChat(orderNo, addGroupChat) {
  470. this.setState({
  471. listLoading: true,
  472. });
  473. $.ajax({
  474. method: "post",
  475. dataType: "json",
  476. crossDomain: false,
  477. url: "/api/admin/newOrder/updateAddGroupChat",
  478. data: {
  479. orderNo,
  480. addGroupChat
  481. },
  482. success: function (data) {
  483. if (data.error.length === 0) {
  484. this.loadData(this.state.page)
  485. this.setState({
  486. listLoading: false,
  487. });
  488. } else {
  489. message.warning(data.error[0].message);
  490. }
  491. }.bind(this),
  492. }).always(
  493. function () {
  494. this.setState({
  495. listLoading: false,
  496. });
  497. }.bind(this)
  498. );
  499. }
  500. // 获取部门数据
  501. selectSuperId() {
  502. $.ajax({
  503. method: "get",
  504. dataType: "json",
  505. url: globalConfig.context + "/api/admin/organization/getAllDep",
  506. data: {},
  507. success: function (data) {
  508. if (data.error && data.error.length === 0) {
  509. let list = data.data || []
  510. let ids = []
  511. for (var i = 0; i < list.length; i++) {
  512. if (list[i].name.includes("湖南") || list[i].name.includes("内蒙古")) {
  513. ids.push(list[i].id)
  514. if (list[i].list.length > 0) {
  515. for (var j = 0; j < list[i].list.length; j++) {
  516. ids.push(list[i].list[j].id)
  517. }
  518. }
  519. }
  520. }
  521. this.Cascaders.setDefault(ids)
  522. this.setState({
  523. depId: ids.length == 0 ? undefined : JSON.stringify(ids)
  524. }, () => {
  525. this.loadData();
  526. })
  527. } else {
  528. // message.warning(data.error[0].message);
  529. }
  530. }.bind(this),
  531. }).always(
  532. );
  533. }
  534. render() {
  535. return (
  536. <div className="user-content">
  537. <ShowModalDiv ShowModal={this.state.showModal} onClose={() => { this.setState({ showModal: false }) }} />
  538. <div className="content-title">
  539. <span style={{ fontWeight: 900, fontSize: 16 }}>客服跟进详情</span>
  540. </div>
  541. <Tabs defaultActiveKey="1" className="test">
  542. <TabPane tab="搜索" key="1" style={{ padding: '10px 0' }}>
  543. <Input
  544. placeholder="客户名称"
  545. style={{ width: "160px", marginRight: 10, marginBottom: "10px" }}
  546. value={this.state.customerName}
  547. onChange={(e) => {
  548. this.setState({ customerName: e.target.value });
  549. }}
  550. />
  551. <Input
  552. placeholder="合同编号"
  553. style={{ width: "160px", marginRight: 10, marginBottom: "10px" }}
  554. value={this.state.contractNo}
  555. onChange={(e) => {
  556. this.setState({ contractNo: e.target.value });
  557. }}
  558. />
  559. <Cascaders
  560. ref={node => this.Cascaders = node}
  561. placeholder="订单部门"
  562. height={28}
  563. onSel={(e) => {
  564. this.setState({
  565. depId: JSON.stringify(e),
  566. });
  567. }}
  568. />
  569. <Select
  570. placeholder="是否已添微信"
  571. style={{ width: 150, marginRight: 10, marginBottom: "10px" }}
  572. value={this.state.addWechat}
  573. onChange={(e) => {
  574. this.setState({ addWechat: e });
  575. }}
  576. >
  577. <Option value={0}>否</Option>
  578. <Option value={1}>是</Option>
  579. </Select>
  580. <Select
  581. placeholder="续签情况"
  582. style={{ width: 210, marginRight: 10, marginBottom: "10px" }}
  583. value={this.state.renewal}
  584. onChange={(e) => {
  585. this.setState({ renewal: e });
  586. }}
  587. >
  588. <Option value={6}>已续签/复审、续签时间、续签项目</Option>
  589. <Option value={5}>待续签,已报价(客服维护中)</Option>
  590. <Option value={4}>待续签,未报价(客服维护中)</Option>
  591. <Option value={3}>企业不打算申报/注销</Option>
  592. <Option value={2}>企业自己申报</Option>
  593. <Option value={1}>企业已签其他机构</Option>
  594. <Option value={0}>未联系上当前联系人</Option>
  595. </Select>
  596. <span style={{ marginRight: "10px", marginBottom: "10px" }}>跟进时间 :</span>
  597. <RangePicker
  598. style={{ marginBottom: "10px", width: '200px' }}
  599. value={[
  600. this.state.releaseDate[0]
  601. ? moment(this.state.releaseDate[0])
  602. : null,
  603. this.state.releaseDate[1]
  604. ? moment(this.state.releaseDate[1])
  605. : null,
  606. ]}
  607. onChange={(data, dataString) => {
  608. this.setState({ releaseDate: dataString });
  609. }}
  610. />
  611. <span style={{ marginRight: "10px", marginLeft: "10px", marginBottom: "10px" }}>下单时间 :</span>
  612. <RangePicker
  613. style={{ marginBottom: "10px", width: '200px' }}
  614. value={[
  615. this.state.signTimes[0]
  616. ? moment(this.state.signTimes[0])
  617. : null,
  618. this.state.signTimes[1]
  619. ? moment(this.state.signTimes[1])
  620. : null,
  621. ]}
  622. onChange={(data, dataString) => {
  623. this.setState({ signTimes: dataString });
  624. }}
  625. />
  626. <span style={{ marginRight: "10px", marginLeft: "10px", marginBottom: "10px" }}>入群 :</span>
  627. <Select
  628. placeholder="是否入群"
  629. style={{ width: 120, marginBottom: "10px" }}
  630. value={this.state.addGroupChat}
  631. onChange={(e) => {
  632. this.setState({ addGroupChat: e });
  633. }}
  634. >
  635. <Option value={null}>全部</Option>
  636. <Option value={0}>未入群</Option>
  637. <Option value={1}>已入群</Option>
  638. </Select>
  639. <span style={{ marginRight: "10px", marginLeft: "10px", marginBottom: "10px" }}>入群时间 :</span>
  640. <RangePicker
  641. style={{ marginBottom: "10px", width: '200px' }}
  642. value={[
  643. this.state.addGroupChatTimes[0]
  644. ? moment(this.state.addGroupChatTimes[0])
  645. : null,
  646. this.state.addGroupChatTimes[1]
  647. ? moment(this.state.addGroupChatTimes[1])
  648. : null,
  649. ]}
  650. onChange={(data, dataString) => {
  651. this.setState({ addGroupChatTimes: dataString });
  652. }}
  653. />
  654. <Button
  655. type="primary"
  656. onClick={this.search}
  657. style={{ marginLeft: "10px", marginBottom: "10px" }}
  658. >
  659. 搜索
  660. <Icon type="search" />
  661. </Button>
  662. <Button onClick={this.reset} style={{ marginLeft: "10px", marginBottom: "10px" }}>
  663. 重置 <Icon type="reload" />
  664. </Button>
  665. </TabPane>
  666. <TabPane tab="更改表格显示数据" key="2">
  667. <div style={{ marginLeft: 10 }}>
  668. <ChooseList
  669. columns={this.state.columns}
  670. changeFn={this.changeList}
  671. changeList={this.state.changeList}
  672. top={55}
  673. margin={11}
  674. />
  675. </div>
  676. </TabPane>
  677. <TabPane tab="操作" key="3">
  678. <Button
  679. type="primary"
  680. style={{ margin: '10px' }}
  681. onClick={this.exportExec}
  682. >
  683. 导出
  684. </Button>
  685. </TabPane>
  686. </Tabs>
  687. <div className="patent-table">
  688. <Spin spinning={this.state.listLoading}>
  689. <Table
  690. columns={this.state.columns}
  691. dataSource={this.state.dataSource}
  692. pagination={this.state.pagination}
  693. scroll={{ x: "max-content", y: 0 }}
  694. bordered
  695. onRowClick={(record) => {
  696. this.setState({
  697. visible: true,
  698. orderNo: record.orderNo,
  699. uid: record.uid,
  700. })
  701. }}
  702. />
  703. </Spin>
  704. </div>
  705. {this.state.visible ? <FollowUpDetails
  706. visible={this.state.visible}
  707. orderNo={this.state.orderNo}
  708. uid={this.state.uid}
  709. onCancel={() => {
  710. this.setState({
  711. visible: false,
  712. orderNo: '',
  713. uid: '',
  714. }, () => {
  715. this.loadData(this.state.page);
  716. })
  717. }} /> : ''}
  718. {this.state.detailsVisible ?
  719. <CorrespondingDetails
  720. visible={this.state.detailsVisible}
  721. detailsInfor={this.state.detailsInfor}
  722. onCancel={() => {
  723. this.setState({
  724. detailsVisible: false,
  725. detailsInfor: [],
  726. })
  727. }} /> : ''}
  728. </div>
  729. )
  730. }
  731. }
  732. export default FollowUp;